PDPO Draft PackView the pilot

Effective 20 July 2026

A refund rule you can evaluate before paying.

The pilot has two clear full-refund conditions. An out-of-scope batch never forces you into a larger engagement.

When a full refund is available

  1. Out of published scope at intake. If, after payment, the submitted batch is clearly outside the public scope, you may choose a refund of the full US$149 transaction amount. You are not required to buy an upgrade or a different service.
  2. Missed delivery boundary. If we cannot deliver at least one reviewable import package within 48 hours after complete, accepted, in-scope inputs and any required initial clarification are received, you may request a refund of the full US$149 transaction amount.

If you choose a refund during the scope check, submitted working files are deleted under the privacy policy and no conversion work is delivered.

What does not automatically create a refund

Unmatched Items, low-confidence mappings, or exceptions are expected outputs of the pilot and are listed for review. Their existence alone does not automatically qualify the order for a refund. The service does not promise that every line will map or that a customized ERPNext site will accept an import unchanged.

The 48-hour window does not run while required inputs or an included mapping confirmation are missing, unreadable, or awaiting your response.

Seller fee and currency disclosure

You receive the full US$149 transaction amount when this policy requires a refund. PayPal may keep the original seller processing fee; PO Draft Pack absorbs that fee rather than deducting it from your refund.

PayPal, your card issuer, or your bank may apply exchange rates or conversion charges. As a result, the amount shown in your local currency at payment and refund can differ even when the full US$149 transaction amount is refunded.

Request process

  1. Email sunquanzou@gmail.com from the PayPal payer email.
  2. Include the PayPal transaction ID and state which published condition applies. Do not resend PO files.
  3. After verification, an eligible refund is issued through the original PayPal transaction. PayPal and your payment provider control settlement time.

This policy does not limit any mandatory consumer right, PayPal dispute right, or remedy that applies by law.